| Company Name |
Designation |
| Al Ghurair Investment |
Chief Enterprise Excellence & Procurement Officer |
| Aldar |
VP – Customer & Market Research |
| Aldar |
VP – Customer Experience |
| Alshaya |
Head of Loyalty Product & Proposition |
| Alshaya Group |
Head of Customer Experience & Service Metrics |
| Apparel Group |
Head – CRM & Loyalty |
| Belhasa Group |
Group CIO |
| CAFU |
Head of Loyalty & Consumer Partnerships |
| ADCB |
Head of Customer Experience and Governance |
| Danubehome |
Head – Loyalty & Partnership |
| DU |
Director Customer Operations |
| Dubai Airports |
Head of Client Experience Transformation |
| Dubai Police |
Head of Contact Centre |
| E& |
Vice President Customer Service Operations |
| Ejadah |
Assistant Director – Client Experience |
| Emaar |
Head of Customer Service |
| Ghassan Aboud Group |
CEO |
| Imdaad |
Head – Customer Experience |
| Jumbo |
Head of E-commerce & Marketing |
| Kanoo Travel |
Head of Client Management |
| Landmark Group |
Head of Technology |
| Maersk |
Area Head of CX |
| Majid Al Futtaim |
Director CX |
| Marriot International |
Senior Director Loyalty Marketing EMEA |
| Nabta Health |
Founder and CEO |
| Nakheel |
Director – Customer Engagement and Quality Assurance |
