| Company Name | Designation |
| Al Ghurair Investment | Chief Enterprise Excellence & Procurement Officer |
| Aldar | VP – Customer & Market Research |
| Aldar | VP – Customer Experience |
| Alshaya | Head of Loyalty Product & Proposition |
| Alshaya Group | Head of Customer Experience & Service Metrics |
| Apparel Group | Head – CRM & Loyalty |
| Belhasa Group | Group CIO |
| CAFU | Head of Loyalty & Consumer Partnerships |
| ADCB | Head of Customer Experience and Governance |
| Danubehome | Head – Loyalty & Partnership |
| DU | Director Customer Operations |
| Dubai Airports | Head of Client Experience Transformation |
| Dubai Police | Head of Contact Centre |
| E& | Vice President Customer Service Operations |
| Ejadah | Assistant Director – Client Experience |
| Emaar | Head of Customer Service |
| Ghassan Aboud Group | CEO |
| Imdaad | Head – Customer Experience |
| Jumbo | Head of E-commerce & Marketing |
| Kanoo Travel | Head of Client Management |
| Landmark Group | Head of Technology |
| Maersk | Area Head of CX |
| Majid Al Futtaim | Director CX |
| Marriot International | Senior Director Loyalty Marketing EMEA |
| Nabta Health | Founder and CEO |
| Nakheel | Director – Customer Engagement and Quality Assurance |
| Marriot International | Senior Director Loyalty Marketing EMEA |
| Nabta Health | Founder and CEO |
| Nakheel | Director – Customer Engagement and Quality Assurance |
| Nakheel | Head of Loyalty and Gift Card |
| Union Coop | Loyalty & Digital Payment Head |
| Noon | Head of CS Outsourcing |
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